Cachet Hotel NYC policies and fees

Check-in

  • Check-in after 3:00pm
  • Late check-out subject to availability
  • Minimum check-in age - 21

Checkout

  • Checkout before 11 AM

Pets

  • Only service animals are allowed

Children and extra beds

  • Children are welcome.  Kids stay free! One child stays free when using existing bedding per paying adult per room.
  • Rollaway/extra beds are not available
  • Cribs (infant beds) limited quantity available upon request

Luggage

  • In order to store luggage post-checkout, departed guests will be charged $2 per item to be paid in cash to our bellman.

Fees

  • Extra-person charges may apply
  • $200 authorization hold placed on a credit card at check-in and released within 48 hours of check out if not used
  • $25 Experience fee (excludes tax), includes:
    • Local/domestic phone calls
    • WiFi
    • 24 hr. Fitness Center access by room key
    • Billiard access (Inquire at Front Desk)
    • 15% discount Kings of Kobe with room key
    • 10% discount Westside Barbers with room key
    • 10% discount Broadway Deli Café
    • 10% discount Strand Nail Salon with room key
    • Intrepid Sea, Air & Space Museum Discount Card —$7 off & priority access