Hotel Accessibility

Comfort & Convenience

To learn about the accessible rooms, spaces and services available at our hotel, we have created the following page for general reference by all of our guests.

Accessible Parking

  • Flat surface Access to Hotel
  • Flat surface Access to Hotel Restaurant
  • Parking Drop Off Point is adjacent to entrance

Accessible Public Areas

  • Hotel Entrance
  • All Entrances/Doorways
  • Registration Desk
  • Public Toilets
  • Restaurant/Bar
  • Meeting/Event rooms
  • Business Center
    • Elevator Access to All Floors
    • Elevators Are ADA Compliant
    • Elevators near Accessible Rooms

Accessible Guest Room & Bathroom

  • Wheelchair Accessible Rooms Available
  • ADA Compliant Guest Rooms and Access Routes
  • Accessible Door Locks
  • Guest Room Furniture Can Be Rearranged
  • Grab Bars and Tall Toilets Available
  • Adequate Clear Turning Space in Bathrooms
  • Folding Bathtub Seats on request
  • Handheld Shower with Hose
  • Roll-in Showers

Hearing-impaired Accessibility

  • Close-captioned TV
  • Audible Alarms
  • Guest Room Hallways

Vision-impaired Accessibility

  • Braille on Elevators and in Public Areas
  • Audible Alarms in Hallways

Wheelchair Accessibility

  • Only the accessible roll-in shower rooms are equipped to handle the needs of mobility challenged guests. All areas of the hotel are accessible by ramp or elevator.


We aim to extend genuine hospitality to all guests and visitors of our hotel. Our goal is to make it as effortless as possible for everyone, including people with disabilities, to access information about our hotel and to book a stay. If you encounter problems learning about our hotel or booking a stay, we encourage you to contact us. Our helpful staff will be delighted to assist you and make sure the issue is fixed.


We are committed to providing an easy-to-use online experience, and all guests, regardless of their device type or reliance on assistive technology (including screen readers, font magnification, translation or voice recognition software), should be able to use.

To ensure this, Cachet Hotel New York complies with Level AA success criteria of the Website Content Accessibility Guidelines 2.0 (WCAG 2.0), an international standard measure of accessibility success. Our website and digital marketing programs thoughtfully adhere to these guidelines and are continuously updated and enhanced to make our technology more accessible and user-friendly. We have tested our hotel's website to confirm that we meet or exceed Level AA of the WCAG 2.0 Standard. If you have questions or concerns, or would like to report an issue related to the accessibility features of our website, please don’t hesitate to contact us.

Hotel Website Accessibility Features

Our was developed to be fully accessible to all site visitors and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0. It conforms to most priority checkpoints, which entail some of the following elements:

Navigation Shortcuts: To navigate our website, use the tab key to explore the elements of each page and the enter key to activate a highlighted link.

Structured, Semantic Markup: HTML heading tags are used to convey document structure. Navigation menus are tagged as HTML maps so that the menu title can be read, and the menu items are presented as a group. Please see our sitemap for easy navigation.

Images Visibility: All content images include descriptive ALT attributes.

Browser Help

Optimize the way you view your web browser. If you are experiencing difficulty reading our website on your screen, changing the settings on your browser may help to improve the readability and visibility of each page. Find out more about the accessibility features of the most common browsers through the links below:

Standards Compliance

The website is designed to conform to Level AA compliance, as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.